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Terms and Conditions

By participating in this contest, each participant is deemed to have read, understood, and agreed to all applicable Terms and Conditions.

A. Contest

This Foodcraft On The Go – Spend & Win Contest 2025 ("Contest") is organised by DPO International (Reg. No. 502497-U) ("Organiser"). The mechanics of this Contest are explained below. By participating and entering into this Contest, you (“Participant”) agree to be bound by the terms and conditions set out herein or as may be amended from time to time.

B. Contest Period

• The Contest period runs from 00:00hrs on 1 December 2025 and ends at 23:59hrs on 31 January 2026 (“Contest Period”). Any Contest entries received outside the Contest Period will automatically be disqualified.
• The Organiser reserves the right to amend the Contest Period (“Amended Period”) at any time without any prior notice to any party. Any Contest entries received outside the Contest Period or Amended Period (if any) shall be rejected automatically.

C. Eligibility

• This Contest is valid in Malaysia only and is open to all Malaysian citizens, residents, work permit holders, and valid Malaysia pass holders who are aged 18 years and above.
• The following person(s) shall not be eligible to participate in the Contest:
  • Employees of the Organiser.
  • Employees of Participating Stores.

D. Participation Channels

• The Contest is open to all Petronas outlets in Peninsular Malaysia (“Participating Stores”) with contest point of sale material during the Contest Period.

E. Qualifying Criteria and Submission of Entries

• To qualify, the Participant must purchase a minimum of RM8 of Foodcraft products (Foodcraft Sandwich / Foodcraft Pocket Sandwich / Foodcraft Wrap / Foodcraft Muffin) in a single receipt at Participating Stores.
• All purchases must be made at the Participating Stores within the Contest Period or Amended Period (if applicable). Any Entries made outside the Contest Period or Amended Period (if applicable) will automatically be disqualified.
• Participant must have a valid Social Media account and follow one of the Organiser's social media accounts: Instagram: @foodcraftotg.my or TikTok: @foodcraftotg.my or Facebook: @foodcraft on the go Malaysia
• To participate in the Contest, the Participant must submit the following details to the Organiser (“the Contest Entry/Entries”):
  • Full Name as per NRIC
  • NRIC Number
  • Instagram/Facebook Account Name
  • Email Address
  • Upload a clear photo/scan of the store receipt
• Each Contest Entry must be accompanied with the image of ONE (1) transaction receipt (“Proof of Purchase”) which must clearly show the following details:
  • The name of the Store
  • The transaction ID
  • The details of the Qualifying Products
  • Time and date of the transaction (which must be within the Contest Period or Amended Period).
• All Participants must retain the original Proof of Purchase submitted with their entry. If selected as a winner, the Participant must present the original Proof of Purchase upon request for verification. If the Participant is unable to present the original Proof of Purchase when requested, the Participant will automatically be disqualified as a winner.
• Any Contest Entry/Entries which are incomplete (e.g. missing information, missing Proof of Purchase) or are found to have been tampered with and any Participants which are suspected or found to have cheated/hacked/tampered with the Contest Entry process in the sole opinion of the Organisers will automatically be disqualified.
• All Contest Entries are to be submitted strictly by Google Form ONLY. The Organiser will send NO acknowledgement of receipt with regard to all Entries submitted. For the avoidance of doubt, Contest Entry will be deemed accepted at the time of transaction of the Organisers and that the Orgnaisers accepts no responsibility for any late, lost and/or misdirected Contest Entry/Entries for any reason whatsoever.
• Each Participant may submit multiple Contest Entry/Entries. However, each Contest Entry must be accompanied by a different Proof of Purchase. For the avoidance of doubt a single Proof of Purchase cannot be used for two or more separate Contest Entries. Where multiply Contest Entries are found to be accompanied by the same Proof of Purchase, ALL affected Contest Entries will automatically be disqualified.

F. Contest Prizes

• The prizes (“Prize”) are as follows:

  Prize	Winner Quantity
  Setel Voucher RM50	100 winners

G. Winner Selection and Announcement

• All Prize Winners (“Winners”) must present the original Proof of Purchase when requested to do so, failing which the Prize Winner will be disqualified from winning the Prize.
• Winners will be selected based on highest purchase quantity throughout the contest period. Stack receipts and entries are allowed. The Organiser reserves the right to verify and reject any receipts or entries suspected of being fraudulent, unclear, or inconsistent.
• In the event of a tie among shortlisted Participants, those Participants will be required to submit an additional tie-breaker entry, their most creative tagline for the 'Foodcraft On The Go' product range. The winner of the tie will be determined solely based on the creativity and originality of this tie-breaker submission, as judged by the Organiser.
• Winners will be announced via the @foodcraftotg.my Instagram and Facebook account before 4 March, 2026. Such date is subject to change by the Organiser at its sole discretion and without prior notice to any party.
• The Prize Winners will be contacted via Direct Message as per provided social media account. Should there be no respond made within the next forty-eight (48) hours of the first attempt, the Organiser will send a second message. Should there be no respond made within the next forty-eight (48) hours of the second attempt, the organiser reserves the right to disqualify the Winner. The Organiser will not be held liable in the event the Prize Winner cannot be contacted for any reasons whatsoever.
• The Organiser’s decision in selecting the Prize Winner shall be final and no correspondence will be further entertained.
• The Organiser reserves the right to substitute any of the Prize with a prize of equivalent value in the event the original Prize offered is, for any reasons whatsoever, no longer available.
• The Prize are non-transferable, non-refundable and non-exchangeable for cash. Prize Winners will be responsible for any additional costs, duties, taxes and/or other incidental expenses, which may be incurred as a result and/or related to their acceptance of the Prize.
• Each Participant is only allowed to win one (1) Prize through the Contest Period.
• All Prizes that remain unclaimed as at their expiry date will be forfeited and no further appeals will be entertained.

H. Miscellaneous

• The Organizer reserves the right to disqualify participants who provide false information, do not meet the eligibility requirements, or engage in any form of fraudulent activity.
• By participating in this contest, participants grant the Organizer permission to use their photographs, names, and social media account names for publication and promotional purposes without additional compensation.
• The Organizer is not responsible for any errors or submission failures caused by technical issues beyond the Organizer's control.
• By participating in this Contest, the participants agree to the processing of the Participant’s personal data by the Organizer in accordance with the privacy notice in https://www.dpointernational.com/privacy-policy/.
• These Terms and Conditions may be changed at any time without prior notice.

I. Disclaimer of Liability

• The Organiser will not be responsible or liable for any loss or damage of whatsoever nature suffered by the Participants in connection with the Contest (including the Participants’ failure to participate in the Contest), which may occur or arise as a result of the following events:
  • Any delay and/or failure in receiving and sending the Contest Entries as a result of any network, communication or system error, interruption and/or failure or outage caused by the participating internet service provider, or the uploading of any materials related to the Contest; and
  • Any technical error (including error in notification of Contest Winners), omission, interruption, deletion, defect, delay in operation or transmission, internet line failure, the theft, destruction of, and/or unauthorized access to the Contest Entries, or any malfunction of any computer hardware or software whether or not the same is due to viruses, bugs or other causes beyond the Organiser’s control.