Privacy Policy

In observing the importance of personal data that you may provide us, we DPO International (“we” “us” or “the Company”) has come up with this Privacy Policy to ensure that it manages the information securely. We have set up a compliance method for Privacy in compliance with applicable personal data protection law. By using this website, https://dpointernational.com/ and/or https://foodcraftasia.com/  (“Website”) you consent voluntarily and unconditionally to the terms of this Privacy Policy. It is important to note that the Company is the owner and operator of both websites.

General

1. Personal data essentially means any information that can be used to identify a specific individual directly or indirectly.
2. We may collect personal data through the following means; Personal Data provided directly by you and Personal Data collected automatically by us.
3. We expressly state the purpose of collecting, using, and disclosing personal data in a lawful manner.We will not disclose or offer your information to third parties without your consent.
4. This Website has security measures in place to help protect against the loss, misuse, and alteration of the personal data under its control.
5. We use the personal data solely for the purpose originally intended with a commitment to avoiding any infringement on your rights. We will not disclose or offer your personal data to third parties without your consent.
6. We comply with laws, regulations and best practice in our handling of personally identifiable information.
7. We may from time to time update our compliance method.
8. We take a strong stance against any act that impairs the protection of personal data.

1. How your Personal Data is collected
The website is managed by the Company to enhance customer service. In order to offer improved services and pertinent information to our visitors, the Company may collect your Personal Data when you make inquiries and/or sign up for an account on the Website. You are not required to provide the requested personal data; however, kindly note that opting not to do so may result in our inability to respond to your inquiries or provide you with our products or services.

1. Personal Data given to us directly
   • We may collect your name, gender, e-mail address, telephone number and occupation when you make an inquiry and/or sign up for an account on the Website. We may also collect your personal data when you attend and interact with us, for example during campaigns, contests and events organized by us or other third-party organizers.
2. Personal Data collected automatically
   • We may collect certain personal data when you visit and make a search on our website where we use cookies that is able to determine/store your Internet Protocol (IP) address and type of web browser used.

2. Purpose of Processing Personal Data
We may use the information for the purposes set out below and will not use for any other purpose without your consent.

1. To authenticate your identification when you use the Website.
2. To respond to your inquiry.
3. To send you content information including newsletter, articles, write-ups and other insights.
4. To connect and communicate with you.
5. To disseminate information or details of events, seminars, conferences which may be of interest to you.
6. To send you questionnaires for collecting statistical information to improve our products and services.

3. Disclosure of Personal Data
We may share your information within DPO Group companies and authorized representatives or third-party service providers where you order and/or make enquiries on products or services in order to better serve you and for performing the purpose in item 2.

4. Protection and management of Personal Data
We make our best efforts to safeguard the information you provide to us against any unauthorized use.

5. Access, correction, and deletion of Personal Data

1. You are allowed to access and review your information by visiting any of the sites on which you have registered. In addition, you can correct or delete your information upon request in writing being made to us.
2. You are allowed to request a specified form and send your completed form by email given to make an application. The form may be requested to the following email, info@dpointernational.com and/or hello@foodcraftasia.com indicating your name and ID/email registered (when inquiry is made) and information that needs to be corrected/deleted.
3. For inquiries about access, correction, deletion of information or otherwise relating to the misuse or suspected misuse of your information, please contact us at the abovementioned email address or contact us below:
   • Customer Support
     Telephone No. +60- 4108 1282 (Open Monday to Friday, excluding national
     holidays, from 9 a.m. to 5 p.m.)

6. Use of cookies
This Website often requires the use of encrypted or non-encrypted cookies. A cookie is a small text file that the website sends to your device for the purpose of keeping records. It identifies your device, typically your web browser, but it cannot identify you as an individual.

Some cookies are reasonably necessary to operate our website while other cookies provide enhanced functionality, gather analytical data to improve performance.

Where legally required, you can choose whether to allow us or third-parties to set cookies which are not strictly necessary for the functioning of the website via the cookie banner and settings provided on the website Cookie Settings

7. Disclosure of information
We may disclose your information in the cases specified below.

1. We may disclose your information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, the Company or others to the person concerned, the police or related authority.
2. We may also disclose your information to comply with legal obligation, at the request of authorities which may include but not limited to courts, enforcement officers, police, any other government authority request.

8. Update on Privacy Policy
This Privacy Policy is subject to change without prior notice. We encourage you to review the Policy whenever you access our website to stay informed and avail yourself of the latest updates.